NOT Thinking About Smart Phones? You Are a Dummy: My Interview w/ Brent Leary

Sometimes in life you make connections that you can just tell are good to have. Good people and good friends. Thanks to our mutual friend Jeff (JB from 2theNextLevel.com), I was introduced to Brent Leary. Brent is a social CRM expert. Who hosts his own broadcast for business technology  types at http://www.businesstechnologyradio.com/

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Up until I met him I never even heard term CRM before. Well I had heard it, but never really know what it meant. Now Brent Leary did not coin the term but he definitely has cornered the importance of it. When it comes to customer relationship management Brent is the “go to guy”. And lucky for me, that means that I get to “go to him often” to ask questions and get answers.

Recently RIM which stands for Research in Motion, you know those guys, the ones that make the Blackberry? Well they engaged Brent to go nationwide for the launch of the new Blackberry Bold phone. He had an opportunity to speak to hundreds of people across the nation about communication via the new smart phones.

Listen in for what is probably the most insightful and educational conversation with my friend Brent on the enhancements and new technology coming forward with smart phones. If you are not already thinking about how really market to the cell phone crowd, you may already be falling way behind!

I hope you enjoy this interview, I really had fun with this one and Brent is the best, thanks a lot B!

P.S. For more stuff from Brent Leary check out my first interview with him (HERE) and also his TV interview with yours truly (below). This was done earlier this year, even before ColderICE.com was started.

As a matter of fact, this TV spot was on the leading factors in my starting a video blog (vlog) instead of a traditional blog…thanks again Brent.