eBay Competes With It’s Sellers, But Their Fashion Vault Partners Suck!
Dude, I just do not know how I feel right now, I think I am a tad bit unstable. After being constantly referred to as a “simi-pro” seller by Mr. Z, eBay employee (not real name) in Vegas I decided to check out how eBay does their “professional” front page operation called the Fashion Vault. John Donahoe has referred to it often eBay’s Fashion Vault concept is similar to Gilt Groupe and Rue La La, which make exclusive premium merchandise available through private online sales. These virtual designer sale sites have grown exponentially during the downturn, each...
read moreCool Feedback ~ Just Cut & Paste To Your Feedback on eBay!
So you want to spice up your feedback with some of the more fun looking ones on eBay? Well I have combed through and collected some that I think are pretty cool. I use these in my automatic eBay feedback tool and that keeps rotating fresh ones for my buyers. Personally, I think adding these has a very POSITIVE effect on the buyer when they see these in their feedbacks and they in turn feel better about the transaction. So you might want to test my theory out, simply cut and paste the ones you like and use them in your feedback. Feel free to alter and tailor them to say what you want, I am...
read moreWhy eBay’s DSR + Best Match System Turns Off “REAL” Businesses
K-I-S-S is The KISS principle. KISS is originally an acronym for "Keep it Simple, Stupid", or the more polite "Keep it Short and Simple". KISS states that design simplicity should be a key goal and that unnecessary complexity should be avoided. ULESS you work at eBay I guess? What eBay has done with the pile-on of rewards, ranking in search and placement of ads on top of an asinine DSR (detailed seller rating) system is beyond my ability to understand? Unfortunately I really do not have tolerance for pure ignorance. There is some kind of switch in my head that just does...
read moreWelcome Zappos to YOUR Listings…eBay WTF Are U Doing To Us?!?
This is possibly the SHORTEST post on my blog…cause I am actually speechless right now. Just take a look at the video, the content speaks for itself and you MUST see this video!!! Recommend on Facebook Share on Linkedin Share with Stumblers Tweet about it Bookmark in Browser Tell a friend...
read moreThe eBay DSR 4-Star Misconception
By Cliff Aliperti I couldn’t get through John’s recent video post about eBay’s DSR’s and International trade without having an old bug bite me. This one has bothered me for some time now and I decided I needed to try to lay it out. When I mentioned it to John he pointed me to a video he made back in December. After talking it over we decided the issue was worth another look from my perspective. The misconception referred to in this post’s title stems from this statement on the eBay Seller Performance Policy page: To ensure a minimum performance standard from all sellers, eBay...
read moreI Do NOT Negotiate With Terrorist: Dealing With Feedback Extortion on eBay
Look man, I go a low tolerance for BS and I am sure the new show title of “B.S. Walks” makes that pretty clear. However, that show launch is over and it went pretty well for the launch. We do it every week now and it is all good. So the show planning is over and now its BACK to business! Here is the email I got today… So guess what? I wrote her 5 little words… (watch the video below) Ok, she responded back that “A little dramatic” in her email and then I wrote… She replied back “lesson learned” apologized and I gave he a DEEP discount and thanked her for her...
read moreI Have Lost My Mind! Calculating DSR and Defending eBay?!? WTF?
Thanks to AuctionTrax, there is a neat tool that has been around a long time. It is the AuctionTrax DSR Calculator that was introduced back in late 2007, right after DSR’s came on the scene. I did a video responding to the Auctionbytes.com interview with Griff. And I had mentioned this question about how 4 stars impact your DSRs. I basically blow the whole thing off usually when sellers start bitching about because although it is an issue, is it NOT that big of an issue really. Mathematically, the effect of 4 star ratings on a “semi” active eBay seller is very minimal. I...
read moreWOW! Today We Hit a Landmark of 60,000 Satisfied Customers, That ROCKS Dude!!!
I am just a little bit astonished at where we are in such a small about of time in our business. We have just surpassed 60K in unique eBay feedback and I am just a little proud of this accomplishment. What was started at my kitchen table as a way to AVOID bankruptcy has turned into something that has been able to ship items to every continent on the planet and yield a pleasant (NOT extravagant) lifestyle is AMAZING. I just have to reflect on how that feels and how it feels everyday to do what I am loving to do. From counting how much a peanut butter and jelly sandwich would save me in lunch...
read moreCool Tool Tip: How to Keep an Eye On Your DSR’s and eBay Feedback
We all know it is rather important to be aware of the detailed seller ratings (DSR’s) on eBay. Lately every thing from permission to sell on the site to discounts on fees is tie to the mysterious DSR. So much has been riding on DSR’s that they are now the “boogie monster” because your carrier rises and falls at the behest of DSR’s. Well, here is a screen shot of my DSRs and Feedback, I am pretty proud of them I guess. Worked hard to keep em up. — John Here are some of the tools I have used to make sure our DSR’s stay tight… * The DSR...
read moreNew Feedback Revision Policy Coming October 20: eBay Releases More Details
Today, eBay has released more details around the new Feedback Revision policy. Below is a reprint from the original message The emphasis used below are mine. Hello…I’m Brian Burke, Director for Global Feedback Policy. I’m pleased to announce we will introduce Feedback Revision the week of October 20th. Feedback Revision will enable buyers to change a Feedback rating, comment and Detailed Seller Ratings (DSRs) While the Feedback revision process is initiated by a seller, buyers have the option to accept or decline a request. Buyers will have 10 days to respond and non-response...
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