Press Release: Bongo Focusing on International Growth for Online Retailers
Pin ItA focus on international growth strategy is a must for online retailers looking to expand their market and keep up with the competition. Very few companies are able to work through the complexities of going global on their own. One avenue to international growth and development is to join forces with a trusted company that has facilitated international expansion for hundreds of merchants. This can allow you to identify and prioritize potential markets, instead of spending a great deal of time dealing with the headaches that can typically be associated with international orders. Greg...
read moreThe USPS is Hemorrhaging Money At a Staggering Rate
Pin ItThe Postal Service announced Thursday that it lost $1.9 billion in the six months that ended March 31. Revenues dropped 1.4 percent vs. the same period in 2009 and mail volume dropped 6.3 percent. USPS reported that 88.1 billion pieces of mail were delivered in the first six months of the current fiscal year and that includes a $180 million boost in first-class mail from the Census Bureau. To regain viability USPS is seeking congressional approval to eliminate Saturday mail delivery and for relief from an annual payment of more than $5 billion for retiree health benefits. In April, the...
read morePress Release: Stamps.com FREE for eBay Sellers Till October 2010
Pin It LOS ANGELES – April 13, 2010 – Stamps.com® (Nasdaq:STMP), the leading provider of postage online and shipping software solutions to approximately 400,000 customers, today announced that it will continue to enable unlimited batch shipping from eBay Stores without any service fees to new customers who sign up before October 1, 2010. Batch shipping with Stamps.com allows eBay sellers to print up to 1,000 labels at a time, and via all classes of USPS mail—including First Class Mail International®. “Stamps.com enables thousands of eBay sellers to ship their orders quickly,...
read moreJust One Reason Why Amazon Is A Superior Shopping Experience
Pin ItI was updating some of our items today on Amazon and I noticed that Amazon has set the expectation for its customers on shipping during these harsh winter conditions. These and other reasons are why Amazon is a superior shopping experience for its customer and vendors. Amazon takes OWNERSHIP of the customer experience by setting the standards and the guidelines and they CLERALY set expectations and communicate it to its end users. Here is what OTHER sales marketing channels should take notes on, or Amazon will hand you your lunch! And you will be relegated to "sloppy...
read moreAh Yes, the Triple Switcheroo … A Customer Service Tale for the Little Guy
Pin ItBy Cliff Aliperti Here’s my step-by-step lesson about how to properly suck it up when you make a mistake on an eBay order and still have a chance at receiving positive feedback in the end. Or at least a tale of how I screwed up big-time, expected poor feedback but tried really hard to avoid it and succeeded! This happened about a month ago and my DSR’s have remained constant as well, so I’m pretty sure these buyers didn’t hammer me at all. In fact, John had just posted Don’t Be a JERK! “Well I Shipped It”… WTH? That Is NOT An Answer on April 5, and while I don’t...
read moreWe Plead Not Guilty Mr. Paypal, Google Checkout, ChargeBack “Judges”
Pin ItThe world of ecommerce has its issues that are sometimes just out of your control. We really do ship 1000’s of packages every month. What that does give me some unique oversight into the macrocosm that is post delivery world wide. I am pretty sure there is just some things you can only learn for pure experience OR from a video done by a person that does it. This is a new one that I get to add to our list. Just remember guys, to MORE you ship the MORE of these you may see. Its just basic math, or as Biggie said “More Packages More Problems”. These two packages came back to us via...
read moreBiz Minute Video: Free Shipping Ain’t Freakin’ Free!
Pin ItYo, are you following the Morning Papers links that I do on Twitter? Well you should take a second and go right now to www.Twitter.com/ColderICE and put me on your list. I do them every morning Monday – Friday and I guarantee you will find something useful there every once in a while, some people say everyday! Well, today we were all buzzing about this new free shipping model that seems to be the new darling at eBay. Earlier, eBay had a webinar and that seemed to be its underlying theme. I have not had a chance to watch it myself, but you can see the replay of it HERE and of...
read moreBiz Minute Video: I Just Saved 60% On My Shipping Fees Dude!
Pin ItThings are tough and times are harder than just a few months ago. You have to find areas where you can save money and cut cost. There are many things you can look at, and shipping is always a place to check. Fees associated with shipping and handling of packages are some of the most costly areas of transacting business on the web. Efficient processes and packaging can really do wonders to your bottom line. I just save 64% on our fees for packaging, let me share it with you…umm right after I get to my favorite part of the Billy Jean jam from Michael Jackson,...
read moreBe in it to win it
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